Privacy Policy

At Realjo.com, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how Realjo.com (“Realjo,” “we,” “us,” or “our”) collects, uses, maintains, and protects information when you visit or use our website, browse housing and rental property listings, submit an inquiry, contact our team, or otherwise interact with our services.

By using Realjo.com, you acknowledge that you have read and understood this Privacy Policy.

1. About Realjo

Realjo.com is a housing and rental property business focused on the United States.

Our platform allows users to discover and explore available residential properties and contact our team regarding properties and related services.

Property listings on Realjo.com are managed through the Realjo Team. Individual users do not independently publish property listings unless Realjo expressly provides such functionality.

2. Information We Collect

We may collect different types of information depending on how you interact with Realjo.com.

Information You Provide

You may provide information when you:

Create or manage an account
Submit a property inquiry
Contact our team
Request information about a property
Submit an application or related information, where applicable
Make a payment or transaction, where applicable
Subscribe to communications
Contact customer support
Complete a form on our website

This information may include:

Full name
Email address
Phone number
Mailing address
Property or rental preferences
Account information
Messages and communications
Information submitted through forms
Transaction or payment-related information
Other information you voluntarily provide

We do not ask users to provide sensitive information unless it is reasonably necessary for a specific service or transaction.

3. Information Collected Automatically

When you visit Realjo.com, certain information may be collected automatically through standard web technologies.

This may include:

IP address
Browser type
Device type
Operating system
Pages viewed
Website activity
Date and time of visits
Referring website
General location information derived from technical data
Cookies and similar technologies

We may use this information to operate, secure, analyze, and improve our website and services.

4. How We Use Your Information

We may use information collected through Realjo.com to:

Provide and operate our website
Help users discover housing and rental properties
Respond to property inquiries
Communicate with users
Provide customer support
Process applicable transactions
Manage accounts
Improve our property listings and services
Improve website functionality and user experience
Monitor website performance
Prevent fraud, abuse, and unauthorized activity
Maintain website security
Comply with applicable laws and legal obligations
Enforce our Terms and Conditions and other policies

We seek to use personal information for legitimate business purposes and in a manner consistent with this Privacy Policy.

5. Property Listings and Rental Information

Realjo.com provides information about housing and rental properties located in the United States.

Property listings may contain information such as:

Property location
Rental price
Property type
Number of bedrooms and bathrooms
Amenities
Property photographs
Availability information
Property descriptions
Other rental-related information

Property information may be provided to Realjo by property owners, landlords, property managers, or other authorized parties.

Because property information can change, users should verify important information, availability, pricing, rental terms, and other relevant details before entering into a rental agreement or making a payment.

6. Information Sharing

We may share information when reasonably necessary to operate Realjo.com and provide our services.

Service Providers

We may work with third-party companies that provide services such as:

Website hosting
Website security
Payment processing
Email delivery
Customer support
Analytics
Technical services
Fraud prevention
Other business-related services

These service providers may receive access to information only as reasonably necessary to perform services for us.

Legal and Safety Reasons

We may disclose information when we reasonably believe it is necessary to:

Comply with applicable law
Respond to legal process
Respond to lawful governmental requests
Protect our rights or property
Protect users or other individuals
Investigate fraud or security incidents
Prevent illegal or unauthorized activity
Enforce our agreements and policies

Business Transactions

If Realjo is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

7. We Do Not Sell Personal Information

Realjo.com does not sell personal information to third parties for monetary consideration.

If our data practices change, we will update this Privacy Policy and provide any disclosures or choices required by applicable law.

8. Cookies and Similar Technologies

Realjo.com may use cookies, pixels, local storage, and similar technologies.

These technologies may help us:

Keep the website functioning properly
Remember preferences
Understand website usage
Improve website performance
Analyze traffic
Maintain security
Improve the user experience

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9. Third-Party Services and Links

Realjo.com may use third-party services to support website functionality, analytics, communications, payments, security, or other business operations.

Our website may also contain links to third-party websites.

Third-party websites and services operate under their own privacy policies and terms. Realjo is not responsible for the privacy practices of websites or services that we do not control.

We encourage users to review the privacy policies of third-party services before providing personal information.

10. Payment Information

Where Realjo offers payment-related services, payment information may be processed through third-party payment providers.

Depending on the payment method and service used, we may receive limited transaction information such as:

Transaction status
Transaction/reference number
Payment amount
Date of transaction
Payment confirmation information

We generally do not need to store complete payment card information when payment processing is handled by a third-party payment provider.

Users should review the applicable payment provider’s privacy policy and terms for additional information about how payment information is handled.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, website, computer system, or electronic storage method can be guaranteed to be completely secure.

The FTC recommends that businesses identify the personal information they maintain, collect only what they reasonably need, protect the information they retain, and securely dispose of information when it is no longer needed.

12. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including:

Providing our services
Managing accounts
Responding to inquiries
Maintaining business records
Processing transactions
Resolving disputes
Preventing fraud and abuse
Complying with legal obligations
Enforcing our agreements

Retention periods may vary depending on the type of information and the purpose for which it was collected.

13. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include, where applicable:

The right to know about personal information collected about you
The right to request access to certain personal information
The right to request correction of inaccurate information
The right to request deletion of certain personal information
The right to opt out of certain forms of sale or sharing
The right to limit certain uses of sensitive personal information
The right to receive information about certain disclosures
The right to exercise applicable privacy rights without unlawful discrimination

Privacy rights vary by state and may be subject to legal exceptions and verification requirements.

For example, California’s privacy law provides eligible California residents with certain rights concerning access, correction, deletion, and opting out of certain sale or sharing activities.

14. California Privacy Rights

If you are a California resident and California privacy law applies to your information, you may have additional rights under the California Consumer Privacy Act, as amended.

Depending on the circumstances, these rights may include:

Right to know/access
Right to correct
Right to delete
Right to opt out of sale or sharing
Right to limit certain uses and disclosures of sensitive personal information
Right to non-discrimination for exercising applicable privacy rights

California residents may submit applicable privacy requests by contacting us at:

support@realjo.com

We may need to verify your identity before completing certain requests.

15. How to Submit a Privacy Request

If you have a question about your personal information or would like to exercise a privacy right available to you under applicable law, contact:

Email: support@realjo.com

Please provide enough information for us to understand your request.

For certain requests, we may ask for additional information to verify your identity and protect your personal information.

We will process valid requests in accordance with applicable law.

16. Children’s Privacy

Realjo.com is a housing and rental property service intended for a general audience.

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us at:

support@realjo.com

We will take appropriate steps after reviewing the situation.

17. Rental Applications and Screening Information

If Realjo or a service provider acting on our behalf offers rental application, tenant screening, identity verification, or similar services, additional information may be requested.

Depending on the service, this information may include identity, employment, income, rental history, or other information required for the applicable process.

Where consumer reports or background information are used for housing-related decisions, additional federal, state, or local laws may apply. Realjo will handle such information according to applicable legal requirements and the terms of the relevant service.

18. Communications

If you contact Realjo, submit an inquiry, request information, or otherwise communicate with our team, we may use your contact information to respond to your request.

Where permitted by applicable law, we may also send service-related communications regarding your account, inquiry, transaction, or requested services.

You may contact us if you believe you are receiving unwanted communications.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

Our services
Website functionality
Business practices
Technology
Legal or regulatory requirements
Data collection or processing practices

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this page periodically.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

Realjo.com

Email: support@realjo.com

Website: Realjo.com

We are committed to providing a transparent, secure, and responsible experience for people searching for housing and rental properties through Realjo.com.